The information we collect from you and how it is used.

Cotswold View are committed to protecting and respecting your privacy.

 

If you have any queries relating to this Privacy Policy you can contact us by telephone on 01608 810314 or get in touch by using the contact form on our Contact Us page.. You can also write to us at Banbury Hill Farm, Enstone Road, Charlbury, OX7 3JH.

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This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our policy and practices regarding your personal data and how we will treat it. By visiting our digital services you are accepting and agreeing to the practices described in this policy.

WE MAY COLLECT, STORE AND USE INFORMATION ABOUT:

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• Your visits to this site.

• Personal details you provide us with when subscribing to our email newsletters.

• Your personal details from emails, online and offline bookings and ticket purchases.

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By using this website or our online booking system (CampManager), sending your details to us by email or any other communication method, you consent to the collection, use and transfer of your information under the terms of this privacy policy.

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THE INFORMATION WE COLLECT MAY BE USED:

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• In the administration of this website.

• To improve the services we offer.

• For marketing purposes.

• To supply you with the information or services that you have requested.

• To contact you with regards to any purchases or bookings you have made with us.

• To contact you for your views on our services.

• To notify you from time to time about important changes or developments to our services.

We will never pass on or sell any information (anonymous or otherwise) collected from the use of this website to third party organisations.

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We understand that by providing your personal information to us you agree to its use for the above purposes. If you do not wish your details to be processed anymore or in this way, please contact us. You also have the right to request a copy of the information that we hold about you; if you would like a copy of some or all of your personal information, again please do contact us. You can also notify us by sending us mail to: Banbury Hill Farm, Enstone Road, Charlbury, OX7 3JH

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INFORMATION SECURITY

We will take all reasonable precautions to prevent access to your personal information by unauthorised persons and to prevent the accidental loss, destruction, damage, misuse or alteration of your personal information.

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WHO ELSE CAN ACCESS YOUR PERSONAL DATA?

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We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

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Our processing partners:

• CampManager – Our on-line booking System

• Opayo (formally known as Sage Pay)   – our on-line payment system

• Barclaycard - our pdq machines

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COOKIE POLICY

Cookies allow us to give you the best browsing experience possible.

Continue to use the site as normal if you’re happy with this or find out how to manage cookies.

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We may issue cookies to your computer when you enter the website and use information from these cookies to:

• Improve the website.

• For marketing purposes.

 

You can set your computer’s web browser to reject cookies, although you may then not be able to use certain features on the website. If you require any more information or have any questions about our privacy policy or cookies, please contact us.

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We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here.

If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

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CCTV​

We use a Closed Circuit Television (CCTV) and you may be recorded when you visit. CCTV is used to provide security and protect both our visitors, members of staff and the sites property. CCTV will only be viewed when necessary, for example, to detect or prevent crime, and footage is stored for a set period of time after which it is overwritten.  We align with the Information Commissioner’s Office Guidance on Video Surveillance and we put up notices so you know when CCTV is in use.

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PRIVACY POLICY UPDATES

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us or send us mail to: Banbury Hill Farm, Enstone Road, Charlbury, OX7 3JH

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