Contactless Arrival Details

Welcome to Cotswold View Caravan and Camping. We are excited that you have chosen to join us and we hope you all have a very relaxed and pleasant stay. Obviously, things are a little different as we holiday in our new ‘normal’ but we hope that the measures we have introduced on site will help you to enjoy your stay. We will constantly review any and all measures we have in place and they may be changed accordingly in line with guidance from the government without notice.

BEFORE YOU TRAVEL
  • It is important that you check the details of your booking carefully before you travel to us. A summary of this is added to this email and shows your pitch number and car registrations attached to your booking.

  • We MUST have the correct vehicle registration attached to your booking to facilitate a self check-in.

  • You can check we have the correct registration by looking at your booking confirmation. If incorrect, click here

  • Any outstanding payments or additional people/items coming with you that are not on your original booking will need to be paid for before you travel to us. To make those changes and/or settle any outstanding payments simply log in to your account online here.

  • Ensure you have all the equipment you will need such as electrical hook up cables, tennis rackets, table tennis bats, hand sanitiser etc. as we are unable to lend any equipment.

  • The on site shop has a lot of extra’s in like milk, ham, veg and fruit for those things you fancy to save you leaving site for shopping. Times of opening will be displayed. If you do venture off site please be mindful of the local community.

WHEN CAN YOU ARIVE
  • Arrival: 12:30pm onwards although camping pods are from 2:00pm *ABSOLUTELY NO ARRIVALS BEFORE 12.30pm.

  • Departure: Latest 12 noon on day of departure.

  • There are no check ins after 9pm. If you think you will be later than this time you will not be able to gain entry to the site. Please ring to re-arrange your arrival during office hours.

SELF CHECK-IN
  1. When you arrive keep right and follow the sign posts to Cotswold View passing the old shed cafe and it's car park.

  2. You will then arrive at the Cotswold View reception area, please do NOT stop and instead approach the barrier slowly.

  3. Providing we have the correct vehicle registration plate attached to your booking the barrier will open and allow you access to the site and your pitch (your pitch number is attached to your arrival information email.

  4. If you are unfamiliar with our site then we have a site map here.

  5. Please ensure you position your unit centrally on your pitch, the pitch number marks the middle.

 

Most of our pitches are at least 6m apart laterally from the centre, so we already have good social distancing in place.

We have, however, also removed certain pitches from use to assist with these measures.

FREE WIFI

Wi-Fi is free on site

There is 1GB per day, per device and this resets at midnight.

There are no limit extensions available.

 

To access the internet 

Username :  free

Password:   1234

What facilities will be open on site ?
  • Service points, waste disposal, outdoor washing up, play areas and forest trail gym equipment will be open – please follow hand washing guidance; whilst we will have this available on site, we would ask guests to also bring with them their own supplies of soap and hand sanitiser. Should a facility be occupied or in use, there will be the need to queue and respect social distancing requirements.

  • We ask that any rubbish is bagged and tied and deposited in one of the bins at the service points or if you wish to recycle please take those items to the recycling area and deposit in the appropriate bins.

  • Please do not leave anything lying about that cannot be discarded in this way.

  • Our tennis court and our outdoor table tennis will be open between 9am to 8pm, free of charge, however, you will need to bring your own racquets, bats and balls. We will operate a first come, first served basis however you will need to vacate the court on the hour.​

  • Our shop will be stocked and open periodically during the day to purchase provisions however please note that cash will not be accepted. Contactless card payments are preferred. Gas will also be on sale however you will be asked to handle the bottles.

  • The Old Shed (café) will be open for business, limited inside seating, majority outside seating.

  • Takeaway food and drink will be available.

  • Our Disc Golf course will be open and discs will be available to rent/purchase from reception during opening hours.

  • Unfortunately, our laundry room, skittle alley and games room will remain closed.

Using the toilet/shower blocks
  • As you would expect we have increased the rigour and frequency of cleaning and sanitising and enhanced the regularity of disinfecting surfaces. We are planning 2 deep cleans and 3 supplementary cleans a day and guidance on how many people the block can accommodate at one time.

  • If the facility has reached its capacity level, there will be a need to queue externally. Please observe the pegs, which will indicate the appropriate social distancing requirements. Do not enter any narrow area unless it is clear you can pass to your destination. Please bear in mind that queuing times may be a little longer; we appreciate your patience and understanding.​

  • Campers will also be able to pitch their own toilet tent on their allocated pitch.

  • Please note that these must be emptied at the chemical disposal points which can be found at the back of each toilet block.

Checking out
  • All pitches and pods are to be vacated by midday. If you wish to stay on longer please call the site number provided before 10am on the day of departure and we will try to accommodate your request.

  • Please leave any keys in the box marked ‘KEYS’ near Reception on your way out. We will retrieve the keys and ensure they are cleaned and sanitised appropriately for our next guest.

Doing your bit on site to help
  • We are all in this together and by respecting each other and the guidance provided by the Government we can all stay safe and well.

  • Where possible, use your own onboard facilities to help manage the demand for the toilet blocks.

  • Please be considerate of other guests' needs to access shared facilities by minimising your dwell time.

  • Keep to footpaths where possible and avoid shortcutting across pitches.

  • Always follow the current government guidance on-site and in the local area.

  • Respect social distancing, staying 2 metres apart wherever feasible and mitigating the risks at 1 metre where not.

  • Outside, the guidance remains that people from several households can meet in groups of up to six or two households can meet, regardless of size.

  • Limit social gatherings to a maximum of 6 people outside.

  • Keep washing your hands regularly for 20 seconds.

Additional COVID Infomation
In case of Emergency:
  • If you feel unwell then please telephone NHS 111, follow any instructions given by them and notify us on 01608 810314.